+91 9840 582892      dwarakesh.oppili@gmail.com.

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Unacceptable Goods
 

Please note ANY items returned Covered in Animal or Human hair may NOT be issued a refund.

Due to the nature of the products, we do not offer returns on few of selective product for which it will be mentioned in the description of the product as “Return Unacceptable”.

All returns must be made to the following address:
 

 Hayagrivas Silk House

No 153, G N Chetty Road, 
T Nagar, Chennai – 600017
Tamil Nadu, INDIA
Phone: +91 44 42123065

Under the India Distance Selling Regulations you have the right to cancel your order for any item purchased from hayagrivassilkhouse.com, for refund.

Order cancellations must be made via phone or e-mail, quoting your order number, before shipping of goods. To cancel your order please contact our showroom @ Phone: +91 9840582892, Within 5 Working days from date of Ordering.

If however your order has already been processed, you will need to return the order to us. Please read the Return or Exchange an item section below.

Return or exchange an item
 

If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition* within 10 days of receipt. We will issue can't refund Money. But We exchange the item for a different size / colour if preferred. Shipping is only refundable if you receive faulty goods.

Please note:
The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility.

The parcel can take up to 7 working days to be returned to our Warehouse, unless sent via special delivery.

Please include whether you want a swap or refund on your invoice and send both the invoice and parcel to:
 

Hayagrivas Silk House

No 153, G N Chetty Road, 
T Nagar, Chennai – 600017
Tamil Nadu, INDIA
Phone: +91 44 42123065
 

If the item you received is faulty, please contact showroom through phone @ Phone: +91 9840582892 quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advice on how to proceed with the return. You have 15 days from receipt of the faulty item to return it to us.
 

I haven't Received my order.
 

Please do not contact us unless it has been (3-4) working days as specified.
 

I received the wrong item
 

If the item you received is not what you originally ordered, please contact our showroom @ Phone: +91 9840582892 quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return.

Due to the nature of the products, we do not offer returns on all products.They Can will be Exchange.


Incase of Doubt  Contact : +91 98405 82892 (or) Mail dwarakesh.oppil@gmail.com

Store Location

Address : No 153, G N Chetty Road, T Nagar, Chennai - 600017
Email : dwarakesh.oppili@gmail.com
Landmark : Next To Citi Bank ATM
Phone : +91 44 42123065

Shopping Time

Shop opens on all 7 days.
from 9 AM to 9 PM.